Tuesday, January 19, 2021

Jewel-Osco Piloting Automated Pickup Technology at Wabash Location

We know Covid-19 has been devastating on many levels, but one of the more interesting ramifications of the pandemic is how it has rapidly accelerated business trends.  We were fascinated to see the Sloop's Jewel-Osco on Wabash pilot a new technology (via Tribune):
A South Loop Jewel-Osco is the first grocer in the nation to pilot an automated pickup kiosk, one of numerous investments grocers are making to prepare for a future of more online shopping.

The kiosk, located in the store parking lot, is meant to offer a convenient and contact-free option for online shoppers to collect their groceries. Shoppers are asked to select a two-hour pickup window, and when they arrive they scan a code and their items are delivered robotically, according to the company.

Employees shop the store to fill customers’ orders and put them into the kiosk for pickup. The kiosk, made by Estonia-based Cleveron, has a refrigerated and deep freeze zone so ice cream can be picked up at the same console as bananas.

Has anyone used this yet?  Curious to hear your thoughts.


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